---
title: "Terms and Conditions | GrowEasy CRM"
description: "These terms govern your use of GrowEasy CRM. By creating an account or using the platform, you agree to them."
canonical: "https://crm.groweasy.ai/terms-and-conditions"
lastUpdated: "29 July 2026"
---

# Terms and Conditions

*Last Updated: 29 July 2026*

> These terms govern your use of GrowEasy CRM. By creating an account or using the platform, you agree to them.

## Agreement

These terms form an agreement between you and AUTOTME SOFTWARE PRIVATE LIMITED, the operator of GrowEasy CRM. If you are accepting on behalf of a company, you confirm you are authorised to bind that company.

## Your account

You are responsible for the accuracy of the information on your account, for keeping login credentials confidential, and for all activity carried out by users you invite to your workspace.

## Acceptable use

GrowEasy may not be used for unlawful activity or in ways that put the platform or other users at risk.

- Do not send messages to people who have not opted in, or otherwise breach WhatsApp and Meta messaging policies.
- Do not upload data you do not have the right to process.
- Do not attempt to reverse engineer, resell or copy the platform.
- Do not use the service to send spam, malware or fraudulent communications.
- Do not interfere with the security or availability of the service.

## Third-party services

GrowEasy integrates with services including Meta, WhatsApp, Google Ads and telephony providers. Your use of those services is also governed by their own terms, and their availability is outside our control.

## Subscriptions and billing

Paid plans are billed in advance for the period you select. Messaging and calling charges levied by Meta or telephony partners are passed through in addition to platform fees, and are billed according to usage.

We may revise pricing. Existing subscribers will be given notice before a change takes effect at their next renewal.

## Service availability

We aim to keep GrowEasy available at all times, but we may need to suspend access for maintenance, upgrades or reasons outside our control. We will give advance notice of planned downtime where practical.

## Intellectual property

The GrowEasy platform, its software, branding and documentation remain our property. You keep ownership of the data you put into the platform.

## Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential losses, including lost profits, lost business or lost data. Our total liability in any twelve-month period is limited to the fees you paid us in that period.

## Termination

You may stop using the service at any time. We may suspend or terminate an account that breaches these terms, or where required by law. On termination you may export your data for a limited period before it is deleted.

## Governing law

These terms are governed by the laws of India, and the courts of the jurisdiction in which the company is registered will have exclusive jurisdiction over any dispute.